Privacy Policy

Last updated: 3/6/26

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, use, submit information through, or make a purchase, reservation, registration, or inquiry through www.tappoitalian.com (the “Site”), which is operated by Tappo of Buffalo, LLC (“Tappo,” “we,” “our,” or “us”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies that are installed on your device. As you browse the Site, we may also collect information about the individual web pages or content you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this information as “Device Information.”

We collect Device Information using technologies such as:

Cookies – Data files placed on your device or browser, often including an anonymous unique identifier. These may be used by third-party services such as Google Analytics and Meta Pixel.
Log files – Track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring and exit pages, and date/time stamps.
Web beacons, tags, and pixels – Electronic files used to record browsing behavior and engagement with our content, particularly for analytics and advertising purposes.

When you submit information through forms on the Site or complete a transaction, reservation, registration, request, or other inquiry, we may collect personal data including your name, billing address, mailing address if applicable, payment information, email address, phone number, and any other information you choose to provide. We refer to this information as “Order Information.”

In this Privacy Policy, “Personal Information” includes both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

Fulfill and manage transactions, reservations, registrations, deposits, purchases, and customer requests
Communicate with you regarding confirmations, updates, changes, and customer service matters
Review transactions and submissions for potential fraud, abuse, or risk
Maintain internal business records
Send marketing or promotional communications in accordance with your preferences and applicable law

We use Device Information to:

Improve and optimize the Site’s content, performance, layout, and functionality
Better understand how visitors interact with the Site
Measure the effectiveness of our digital marketing and advertising
Monitor for fraudulent or suspicious activity

Email Marketing

If you choose to opt in to marketing communications, we may use your contact information to send you promotional emails through Mailchimp or similar email service providers. You may unsubscribe at any time by clicking the unsubscribe link included in those emails.

Use of Third-Party Services

We use third-party platforms and service providers in the course of operating our business. These may include:

Google Analytics – To understand site traffic and user behavior
Meta Pixel (Facebook/Instagram) – To measure advertising performance and help deliver relevant advertising
Mailchimp – To manage and send email marketing communications
Stripe – To process certain online payments made through our Site
Toast – To support restaurant transactions, including in-person payments, online ordering, and gift card purchases
Eventbrite – To manage certain event registrations, ticketing, and related communications
Wufoo – To collect information submitted through certain online forms, including reservation request forms
Eveve – To facilitate restaurant reservation bookings

These third parties may collect, use, and process information in accordance with their own privacy policies and terms.

Behavioral Advertising

We may use your Personal Information to help deliver advertising and marketing communications that may be more relevant to your interests. For example, we may use Meta platforms and similar tools to better understand engagement with our Site, events, reservations, and promotions.

You can manage or opt out of certain forms of interest-based advertising through the tools made available by relevant platforms and industry opt-out programs.

Do Not Track

Please note that we do not alter the Site’s data collection and usage practices when we receive a Do Not Track signal from your browser.

Data Retention

We retain Personal Information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and financial records, comply with legal obligations, resolve disputes, enforce agreements, and protect our business. Information submitted through third-party service providers may also be stored and retained by those providers in accordance with their own policies and practices. If you would like to request deletion of your personal information, you may contact us using the information below, and we will review your request in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements, or operational needs. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or would like to request access to, correction of, or deletion of your personal information, please contact us at:

Tappo of Buffalo, LLC
Attn: Privacy Compliance Officer
338 Ellicott Street
Buffalo, NY 14203
Email: manager@tapporestaurantgroup.com