Privacy Policy

Last updated: 11/12/25

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.tappoitalian.com (the “Site”), which is operated by Tappo of Buffalo, LLC (“Tappo”, “we”, “our”, or “us”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages or content you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This is referred to as “Device Information.”

We collect Device Information using the following technologies:

• Cookies – Data files placed on your device or browser, often including an anonymous unique identifier. These are used by third-party services like Google Analytics and Meta Pixel. For more information about cookies, and how to disable them, visit www.allaboutcookies.org.

• Log files – Track actions occurring on the Site, and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• Web beacons, tags, and pixels – Electronic files used to record browsing behavior and engagement with our content, particularly for analytics and advertising purposes.

When you submit information through forms or place an order on the Site (such as reservation requests, event inquiries, or ticket purchases), we collect personal data including your name, billing address, shipping address, payment information (e.g., credit card details), email address, and phone number. This is referred to as “Order Information.”

“Personal Information” in this Privacy Policy includes both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect to:

• Fulfill and manage transactions, reservations, deposits, and ticket purchases

• Communicate with you regarding confirmations, updates, or customer service inquiries

• Review transactions for potential risk or fraud

• Send marketing or promotional communications in accordance with your preferences

We use Device Information to:

• Improve and optimize our Site’s content, layout, and performance

• Generate analytics about how users interact with the Site

• Evaluate the effectiveness of our digital marketing campaigns

• Monitor for fraudulent or suspicious behavior

EMAIL MARKETING

If you choose to opt in to marketing communications, we may use your contact information to send you promotional emails via Mailchimp. You may unsubscribe at any time using the link in any email we send.

USE OF THIRD-PARTY SERVICES

We use several third-party platforms and services in the course of operating our business:

• Google Analytics – To understand user behavior and site traffic. Learn more about Google’s practices here: https://www.google.com/intl/en/policies/privacy/. You can opt out here: https://tools.google.com/dlpage/gaoptout

• Meta Pixel (Facebook/Instagram) – To measure the effectiveness of our marketing and deliver relevant ads. You can manage your ad preferences here: https://www.facebook.com/settings/?tab=ads

• Mailchimp – For sending email campaigns https://mailchimp.com/

• Stripe – For processing online payments for igloo reservations https://stripe.com/

• Toast – For managing in-person payments, takeout orders, and gift card purchases https://pos.toasttab.com/

• Eventbrite – For ticketed event registrations https://www.eventbrite.com/

• WuFoo – For igloo reservation request forms https://www.wufoo.com/

• Eveve – For restaurant reservation bookings https://www.eveve.com/

Each service may collect and process information in accordance with its own privacy policy.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to deliver targeted advertising via Meta platforms (Facebook and Instagram) and Eventbrite promotional tools. These platforms may use cookies and tracking technologies to serve you ads that align with your interests based on prior interactions with our Site.

You can opt out of interest-based advertising through:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Digital Advertising Alliance: http://optout.aboutads.info

DO NOT TRACK

Please note that we do not alter our data collection or usage practices when a Do Not Track signal is received from your browser.

DATA RETENTION

We maintain your Order Information and submitted data for our records unless and until you request its deletion.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes to our practices or for legal, regulatory, or operational reasons. Updates will be posted to this page with the revised effective date.

CONTACT US

If you have questions about our privacy practices, or if you would like to request access to or deletion of your personal information, you may contact us at:

Tappo of Buffalo, LLC
Attn: Privacy Compliance Officer
338 Ellicott Street
Buffalo, NY 14203
Email: manger@tapporestaurantgroup.com